e-Discovery is Our Passion
Meridian Discovery is a full service litigation support service provider based in Los Angeles, CA. We primarily work with law firms, corporations and government agencies and provide end-to-end e-Discovery solutions. Our job is to find solutions to our clients’ e-Discovery challenges and to provide an outstanding customer service experience.
Over the past few years, we have built an impeccable reputation and have had the privilege of working with numerous law firms and corporations. Our clients continue to tell us that we are a unique company that manages to apply digital forensics principals and best practices to its e-Discovery, hosting and software solutions. They recommend us time after time because they know we will get it done right the first time and that they can depend on our quality, honesty and fair pricing.
Why Meridian?
Choosing an e-Discovery service provider is serious business. We have learned from our clients that they considered a wide array of criteria to determine who to work with and we came out on top. Here is why:
People
We believe that people are key to the success of any company. We have assembled a team of experts who love what they do and truly care. Our team has not only the experience to handle complex cases but also the right attitude and aptitude.
Outside the box Thinking
Creative thinking and problem solving is arguably the most fun part of our job here at Meridian. Our clients know they can come to us with seemingly impossible tasks and we will figure out a way to find the perfect solution to their problem. It is a fact that we have won many of our clients’ hearts when we did that one project no other service provider could. Got a tough one? We are up for the challenge.
Quality
Over the years, we have designed a strict quality assurance process which ensures that our work product is of the highest caliber every time. It is safe to say that we are obsessive about our quality and our clients can attest to that.
Transparent Pricing
As with any service, we believe that you are entitled to a firm estimate before committing to a service provider. Our workflow is designed around a transparent pricing model and we provide you with a firm quote at the onset of each project. Nobody likes to find out that the estimated cost of their e-Discovery project quadrupled at some point during processing.
Proven Workflow
People and technology do not mean much without an excellent workflow. Our project managers and engineers have fine-tuned our workflow over the years so that we can plan, execute and successfully complete each project in the most efficient manner.
Value We Provide
We have structured our pricing model and workflow to provide excellent value to our clients. We do not depend on other companies to collect, analyze, process or host your data. Instead, we have built our own tools and do not pay royalties to any third party. This has allowed us to reflect the cost savings to our clients and provide far superior service for a better price.
Technology
There is no denying that technology plays a big part in our success. We have equipped our team with cutting edge hardware and software to make sure they can do the best with their talent. We develop our own software in-house and make sure everything fits into our workflow perfectly. This gives us the flexibility to provide custom solutions as needed and translates into huge cost savings for our clients.
Dedicated Service
We treat our clients the way we would like to be treated: respectfully, passionately and in a friendly manner. Our team is dedicated to providing an exceptional customer service experience and making sure our clients enjoy working with us as much as we enjoy working with them.
Security
We take your security seriously. We process a plethora of confidential information every day and take the necessary steps to ensure that your data is safe with us. Both physical and cyber security is handled by professionals and industry best practices are followed every step of the way. Did we mention penetration tests? Yes, we do those regularly to make sure our defense is working as it should.
Our Clients Say So
We have had the opportunity to work with clients of all sizes – from solo practitioners and small businesses to Am Law 100 firms and Fortune 500 companies – and we are ready to back our claims up with solid references. Give us a try, you won’t be disappointed.