We believe that people are key to the success of any company. We love what we do and we truly care. Our team has not only the experience to handle complex e-Discovery cases and demanding computer forensics investigations, but also the right attitude and aptitude.
We treat our clients the way we would like to be treated: respectfully, passionately and in a friendly manner. Our team is dedicated to providing an exceptional customer service experience and making sure our clients enjoy working with us as much as we enjoy working with them.
Nobody likes having to complete a project in multiple iterations due to quality control issues. Over the years, we have designed a strict quality assurance process which ensures that our work product is of the highest caliber every time. It is safe to say that we are obsessive about our quality and our clients can attest to that.
As with any service, we believe that you are entitled to a firm estimate before committing to a service provider. Our workflow is designed around a transparent pricing model and we provide you with a firm quote at the onset of each project. Nobody likes to find out that the estimated cost of their e-Discovery project quadrupled at some point during processing.
People and technology do not mean much unless the right processes, procedures and workflow are in place. We have fine-tuned our workflow over the years so that we can plan, execute and successfully complete each project in the most efficient and effective manner. Our clients often wonder things like how our end product can be so consistently excellent or how we managed to get something done in a fraction of the time others do.
We have structured our pricing model and workflow to provide excellent value to our clients. We do not depend on other companies to collect, analyze, process or host your data. Instead, we have built our own tools and do not pay royalties to any third party. This has allowed us to reflect the cost savings to our clients and provide far superior service for a better price.
There is no denying that technology plays a big part in our success. We are equipped with cutting-edge hardware and software to make sure we can do the best with our talent. We develop our own software in-house and make sure everything fits into our workflow perfectly. This gives us the flexibility to provide custom solutions as needed and translates into huge cost savings for our clients.
Creative thinking and problem solving are arguably the most fun parts of our job here at Meridian. Our clients know they can come to us with seemingly impossible tasks and we will figure out a way to find the perfect solution to their problem. It is a fact that we have won many of our clients’ hearts when we did that one project no other service provider could. Got a tough one? We are up for the challenge.
We take your security seriously. We process a plethora of confidential information every day and take the necessary steps to ensure that your data is safe with us. Both physical and cybersecurity are handled by professionals and industry best practices are followed every step of the way.
We have had the opportunity to work with clients of all sizes – from solo practitioners and small businesses to Am Law 100 firms and Fortune 500 companies – and we are ready to back our claims up with solid references. Give us a try, you won’t be disappointed.
